Why we started Ottena Garden Furniture
Our ethos is simple, we supply high quality garden furniture products that are built to last and to be used without issue for years and years to come. Above all else, at the forefront of our ethos, is our dedication and commitment to providing expert customer care from the very outset, and this is what sets us apart from our competitors.
Having worked in the furniture business for almost 10 years, we know the industry like the back of our hands. Within this timeframe we have seen many trends come and go and know what has come to be timeless and overall what works best and what stands the test of time. We have worked extensively to offer only the highest quality, long lasting Teak products.
Being more planet conscious is at the heart of what we do
We are building our business around making more sustainable & eco choices.
We are committed to doing better and being better. We are making it our priority to be more sustainable in our business operations from the ground up. Trying our best to make sure that our business can make a difference.
Our aims at Ottena
Here at Ottena, we strive to make your transition from initial enquiry right through to purchase and aftercare as smooth as possible. It’s our passion, this business is our life and we want to do the best we can. But not only that, our dedicated team works hard to ensure all questions and queries, big or small, are answered promptly and to the best of our knowledge. With a constant focus on offering the best customer care possible, we reply to all emails within 24 hours in extreme cases and on average within 2-3 hours.
So why not take a look at what we have to offer, you can check out our amazing Teak garden benches as well as our patio furniture sets, if you have any questions, we would love to chat to you so please contact us. All of our products come with free delivery and our returns policy is second to none. All photography by wedding photographer Cornwall and devon wedding photographer.
Garden Furniture made from eco-sourced materials.
Our teak garden furniture is manufactured in Indonesia, using sustainably sourced Teak and supported by replanting schemes. Using timber that will last means you won’t have to buy ‘fast’ furniture and replace it every year.
Materials in our garden furniture.
All of Cornwall garden furniture is made using sustainably sourced eco-teak. What we mean by this that all of the timber will used in our teak garden benches, teak patio sets and our famous Teak Adirondacks is sourced from sustainable plantation teak and is closely monitored under the SVLK certification scheme ensuring no foul play.
Our teak furniture is mainly constructed from timber and where possible we try not to use any metals or plastics. Sometimes this is unavoidable however that we try to keep it to a minimum using traditional joinery methods.
Our eco-promise.
We want to make an eco-promise to you, so that you can shop guilt free in this modern world. All of the furniture that we make comes from eco-sourced timber. We also plant a tree for every order that you place with us meaning you are helping future generations.
We are trying in our business to reduce the amount of plastics that we use and find more sustainable ways of manufacturing and delivering our garden furniture in Cornwall.
To further lessen the impact on the environment, we plant a tree for every order you place with us so that by shopping with us you are helping the environment.
In the event that some of our teak outside furniture becomes damaged in transit, either on its way to us or to our customers, we will bring it back to our warehouse and recycle it. Our team are now experienced in making appropriate repairs to teak folding tables, teak dining chairs, teak garden benches and our garden parasols. These are often restored to perfect working order so they will have a long working life.
Our recycled teak garden furniture and recycled garden parasols are available to purchase at a discount under our clearance section. This process significantly reduces waste.
We are very aware of the importance of sustainability and the climate crisis so we are always happy to field any questions or concerns you might have regarding the sustainability of our teak garden furniture. For more details regarding the SVLK and FLEGT accreditations, please see the links below:
Buying our furniture in the South West
So if you are looking to purchase and garden furniture in Cornwall, and we definitely have what you are looking for. All our furniture is in stock and we are offering free delivery on all orders of garden furniture to Cornish delivery addresses. Our warehouse is actually located in Cornwall so by shopping with us you are shopping local.
If you have any questions about our furniture or want to know something else please feel free to get in touch.
Any questions? We are here to help
Got a question, or can’t find what you need?
Then give us an email or a call! We would love to help.
Phone: 020 3322 9194
Send us an email, ask any questions!
We try to reply within an hour where possible.
Email: hello@ottena.co.uk